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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Luna

September 25, 2025

5  out of  5
rating by Jose Luna
"Very good che is friendly"
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Nani Hernandez

September 25, 2025

5  out of  5
rating by Nani Hernandez
"Kayla was 10/10, always respectful and quick. She worked with me & helped me find the right coverage i needed."
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Angelica Galicia

September 25, 2025

5  out of  5
rating by Angelica Galicia
"Gabby Barajas gracias por ayudarme con mi seguro de auto y mi seguro de vida. Gracias por ayudarme a entender bien mis coberturas y lo importante que es tener un seguro de vida. Gracias a todas las muchachas de la agencia de Carolina Mendez por su amabilidad."
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Yady C

September 25, 2025

5  out of  5
rating by Yady C
"Carolina Always goes above and beyond for her customers. Great customer service! Highly recommended"
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Pablo Carranza

September 25, 2025

5  out of  5
rating by Pablo Carranza
"Es una oficina que ofrece tranquilidad, confianza y seguridad al tenerlos como tus agentes con la información que se necesita para entender las cobertura del servicio que te están ofreciendo en tu idioma, les aseguro que va a estar GARANTIZADO! el servicio amable. It is an office that offers peace of mind, trust, and security by having them as your agents, providing you with the information you need to understand the coverage of the service being offered in your own language. I assure you, the friendly service is GUARANTEED!"
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Kym Gomez

September 19, 2025

5  out of  5
rating by Kym Gomez
"Great service, thank you Carolina and team with your help with finding the right auto coverage, letting me know about renters insurance and of course providing information about life insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Carolina and the team were able to assist you in finding the right auto coverage and provide helpful information about renters and life insurance. It’s our pleasure to support you with all your insurance needs. If you have any further questions, don’t hesitate to reach out! See you soon, Carolina Mendez"
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Consue Ghernandez06

August 7, 2025

5  out of  5
rating by Consue Ghernandez06
"A welcoming and professianal local agency. We all know that choosing the right insurance coverage is one of the most importan decision that some times could be a stressful monent if we don't have the right agent. However, I had a great experiance at State Farm in Monroe. Gabby is well acknowelged and professional person that takes her time on listening to your need with respect."
We responded:
"Thank you so much for your kind words and thoughtful review! We're delighted to hear that Gabby provided you with professional and attentive service, making your insurance experience a positive one. At State Farm Carolina Mendez Agency in Monroe, we strive to ensure every client feels heard and supported in making the best decisions for their coverage. We truly appreciate your trust and look forward to continuing to assist you in the future!"
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Emily Hurley

January 23, 2025

5  out of  5
rating by Emily Hurley
"Kayla was kind, informational and helpful in giving me a quote She helped me set up a new auto policy for multiple vehicles and got me a great price. Thank you!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Kayla was able to provide you with helpful information and great service while setting up your new auto policy. We appreciate your trust in us and look forward to assisting you with your insurance needs in the future!"
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Jose Menjivar

January 9, 2025

5  out of  5
rating by Jose Menjivar
"Gracias a Carolina muy amablemente me ayudo con mi seguro de vida ! Y todas mis dudas"
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra saber que Carolina pudo ayudarte con tu seguro de vida y resolver todas tus dudas. Estamos aquí para apoyarte en lo que necesites. ¡Gracias por confiar en nosotros!"
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Jose Montiel

January 6, 2025

5  out of  5
rating by Jose Montiel
"Mi experiencia fue ,muy genial la mejor atención al cliente ,el personal muy amable ,sin barreras de idioma ,una experiencia muy agradable 👍🏼"
We responded:
"¡Muchas gracias por tu excelente reseña! Nos alegra mucho saber que tu experiencia con nuestro equipo fue tan positiva y que te sentiste bien atendido, sin barreras de idioma. Estamos comprometidos en brindar siempre la mejor atención. ¡Esperamos seguir ayudándote en el futuro! 👍🏼"
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Laureano Cruz

December 17, 2024

5  out of  5
rating by Laureano Cruz
"Primavera vez que tomo un seguro y fue muy amable la señorita me dió opciones y me ayudó a tomar la mejor opción si buscan asegurar su auto no duden y aserquense a preguntar les aseguro les dará la mejor opción"
We responded:
"¡Muchas gracias por compartir tu experiencia! Nos alegra saber que nuestro equipo pudo ayudarte a encontrar la mejor opción para tu seguro de auto. Siempre estamos aquí para brindarte atención amable y opciones que se adapten a tus necesidades. ¡No dudes en visitarnos nuevamente cuando nos necesites!"
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Robmel Toledo

August 21, 2024

5  out of  5
rating by Robmel Toledo
"Best agent you can find, has the patience and ability to explain everything you possibly need and want! I would recommend 100%"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you had a positive experience and found my support helpful. Your recommendation means a lot to me! If you ever need anything else, don’t hesitate to reach out."
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Jose Arias

August 14, 2024

5  out of  5
rating by Jose Arias
"Excelente atencion"
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Yessica Ramos

August 3, 2024

5  out of  5
rating by Yessica Ramos
"Kayla was very patient in answering all my questions and made sure I get the best deal for my business. She explained everything I needed to know and was super friendly. I would highly recommend State Farm!"
We responded:
"Thank you for your wonderful feedback! I’m so glad Kayla was able to provide you with the support and answers you needed while securing the best deal for your business. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of care and friendliness!"
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Casilda Mata

August 2, 2024

5  out of  5
rating by Casilda Mata
"100 x 100 recomendadas Personas muy amables y su servicio al 100"
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Yuranni Robles

July 30, 2024

5  out of  5
rating by Yuranni Robles
"Carolina was amazing! She was very patient and explained everything into detail. She answered all my questions. We were very stressed but she definitely eased our way! Definitely recommend!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Carolina was able to provide the patience and detailed explanations you needed during a stressful time. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out."
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Daniel Ortiz Avendaño

July 27, 2024

5  out of  5
rating by Daniel Ortiz Avendaño
"Brindan un servicio muy completo y eficiente, resolviendo tus dudas y dando el mejor servicio, su agente Gabriela barajas muy amable y siempre con una sonrisa"
We responded:
"Muchas gracias por tu comentario tan positivo! Nos alegra saber que recibiste un servicio completo y eficiente. Gabriela Barajas estará encantada de saber que su amabilidad y actitud positiva hicieron la diferencia. ¡Estamos aquí para ayudarte siempre que lo necesites!"
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Daughter of JESUS CHRIST BELOVED

July 21, 2024

5  out of  5
rating by Daughter of JESUS CHRIST BELOVED
"Came in with my husband and Carolina and her team were absolutely incredible and caring. They took time to talk to me and my husband while treating our kids which was above and beyond our expectations. We feel very comfortable and confident to be doing policy through Carolina. Thank you for your kindness and the other staff was amazing as well. Thank you is an understatement 🙏"
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that Carolina and the team provided such caring and attentive service to you and your family. Making you feel comfortable and confident in your insurance decisions is our top priority. We truly appreciate your trust and kind words, and we're here for you anytime you need us. Thank you again! 🙏"
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Roberto Lopez

March 1, 2024

5  out of  5
rating by Roberto Lopez
"Since the beginning Carolina has been there for us and helped us with our business and auto insurance, always courteous and very professional."
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felipe quiroz

January 20, 2024

5  out of  5
rating by felipe quiroz
"¡Carolina es una agente y una persona increíble en general! Ella siempre me recibe con los brazos abiertos , crea un ambiente seguro y amoroso para que sus clientes se sientan bienvenidos. ¡Ella realmente va más allá cuando se trata de sus clientes! Una agente profesional."
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Alex ZD

January 19, 2024

5  out of  5
rating by Alex ZD
"Finding an agent who is interested in your well-being and offers you the best products according to your needs is priceless. In addition to the pleasant attention that Caro and her team have. I highly recommend them."
We responded:
"Thank you for your wonderful recommendation! We're delighted to hear that Carolina and the team provided attentive service tailored to your needs. Your trust and satisfaction mean the world to us. We're always here to support you with the best options for your well-being!"
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Eunice Camacho

January 19, 2024

5  out of  5
rating by Eunice Camacho
"Outstanding insurance agent! Exceptionally attentive, dedicated, and provides top-notch customer service. Highly recommend!"
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Arturo Vazquez

January 4, 2024

5  out of  5
rating by Arturo Vazquez
"Estoy muy agusto con State farm agencia Carolina Mendez. Son excelentes en su trabajo. Dan muy buen servicio y todas las muchachas son bilingues."
We responded:
"Muchas gracias por tu excelente comentario! Nos alegra mucho saber que te sientes a gusto con la agencia de Carolina Méndez y que valoras la calidad del servicio y la atención bilingüe de nuestro equipo. Estamos aquí para apoyarte en todo lo que necesites. ¡Gracias por confiar en State Farm Agencia de Carolina Mendez !"
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M.D. MedSpa & Wellness Centers

December 16, 2023

5  out of  5
rating by M.D. MedSpa & Wellness Centers
"Carolina is amazing!"
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Rosa Barajas

April 28, 2023

5  out of  5
rating by Rosa Barajas
"Gabriela helps you with better prices and explains the coverages really good and she speaks Spanish too, so you can feel better with what you are getting.🤗👍 come to State Farm, Carolina Méndez, Agency.🥰"
We responded:
"Thank you for your wonderful feedback! We're happy to hear that Gabriela provided clear explanations and helped you find better prices, all while making you feel comfortable with her Spanish-speaking support. We appreciate you recommending the State Farm Carolina Méndez Agency and look forward to assisting you anytime! 😊👍"